Privacy Policy

Last updated: 7 October 2026

This Privacy Policy describes how BRG SimMods (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit brgsimmods.com, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any customer, website visitor, or other individual whose personal information we collect.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we will update the “Last updated” date above and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

The personal information we collect depends on how you interact with our Site and Services.

We may use your personal information to:

• provide and operate our Services;
• process and fulfil orders;
• communicate with you;
• provide customer support;
• manage returns, exchanges, and refunds;
• improve our Site and Services;
• send marketing communications where permitted;
• prevent fraud and protect our business;
• comply with applicable legal obligations.

Personal Information We Collect

Information You Provide Directly

Information you provide to us may include:

• Contact information, such as your name, address, telephone number, and email address.
• Order information, such as your name, billing address, shipping address, payment confirmation, email address, and telephone number.
• Account information, such as your username, password, or other account credentials.
• Shopping information, including products you view, add to your cart, or save.
• Customer support information, including information you provide when contacting us regarding an order, product, return, or other request.

You may choose not to provide certain information, although this may prevent you from using some features of our Services.

Information We Collect Automatically

When you use our Site, we may automatically collect information about your interaction with the Services (“Usage Data”).

This may include:

• device information;
• browser information;
• IP address;
• network information;
• pages and products viewed;
• interactions with our Site;
• cookies and similar technologies.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate and improve our Site, remember your preferences, analyse website usage, and better understand how customers interact with our Services.

We may also allow third-party service providers and marketing partners to use these technologies in connection with analytics, advertising, and related services.

For information about cookies used in connection with Shopify, please refer to Shopify’s Cookie Policy.

Most browsers accept cookies automatically. You can change your browser settings to remove or reject cookies, although doing so may affect certain features or functionality of our Site.

Information We Receive From Third Parties

We may receive personal information from third parties that provide services on our behalf, including:

• Shopify, which provides our ecommerce platform;
• payment processors;
• shipping and fulfilment providers;
• analytics providers;
• customer support providers;
• marketing and advertising partners.

Payment processors may collect information such as payment card details, bank information, and billing information in order to process your purchases.

We may also receive information when you interact with our emails, advertisements, or Services through technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Information received from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to process payments, fulfil orders, arrange shipping, manage returns and exchanges, send order-related communications, manage customer accounts, and provide other Services requested by you.

Marketing and Advertising

Where permitted by applicable law, we may use your personal information to send you marketing, promotional, or advertising communications by email or other channels.

We may also use information about your interactions with our Site to improve and personalise our marketing.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention

We may use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect our Site, customers, and business.

If you create an account, you are responsible for keeping your login credentials secure.

Customer Support

We use your information to respond to questions, provide assistance, resolve problems, and maintain our relationship with you as a customer.

How We Disclose Personal Information

We may disclose personal information where necessary for legitimate business purposes, including:

• service providers that perform services on our behalf, such as payment processing, IT services, analytics, cloud storage, shipping, fulfilment, and customer support;
• Shopify and other business or marketing partners;
• shipping carriers and other parties necessary to fulfil your order;
• affiliates or companies within our corporate group;
• third parties where you request or consent to the disclosure;
• authorities or other parties where disclosure is required by law.

We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

The categories of information disclosed may include:

• identifiers and contact information;
• order and commercial information;
• shopping information;
• customer support information;
• internet and network activity data.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. Pasted text

User-Generated Content and Reviews

Our Services may allow you to submit product reviews or other user-generated content.

Content submitted to public areas of our Site may be publicly accessible. Please consider carefully what information you choose to make public.

We cannot control how third parties may use information that you voluntarily make publicly available.

Third-Party Websites and Links

Our Site may contain links to third-party websites or online platforms.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

The presence of a link does not necessarily mean that we endorse the third-party website or its contents.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect personal information.

However, no security system or method of transmission over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes such as:

• maintaining your account;
• providing our Services;
• fulfilling legal and accounting obligations;
• resolving disputes;
• enforcing agreements and policies.

The retention period may vary depending on the type of information and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Right of access: request information about the personal data we hold about you.
• Right to deletion: request deletion of your personal information, where permitted.
• Right to correction: request correction of inaccurate information.
• Right to data portability: request a copy of your information or, where applicable, transfer it to another party.
• Right to restriction: request that we restrict certain processing activities.
• Right to withdraw consent: withdraw consent where processing is based on consent.
• Right to object or appeal: object to certain processing activities or appeal certain decisions where applicable.
• Marketing preferences: unsubscribe from promotional emails at any time.

These rights may be subject to limitations or exceptions under applicable law. Pasted text

To exercise your rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising any rights available to you under applicable privacy laws.

Complaints

If you have concerns or complaints regarding how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. Pasted text

International Data Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live, including in the United States.

Where personal information is transferred outside the European Economic Area or other jurisdictions with applicable transfer requirements, we rely on recognised safeguards where required, such as European Commission Standard Contractual Clauses or other legally recognised transfer mechanisms. Pasted text

Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any of your privacy rights, please contact us at:

BRG SRL
Via Maria Margotti 1A
44015 Portomaggiore (FE)
Italy

Email: racingpartsbrg@gmail.com