Shipping policy

Shipping Policy

Last updated: 7 October 2026

Thank you for shopping with BRG SimMods.

We aim to process and deliver every order as quickly and reliably as possible. Please review the information below regarding order processing, shipping methods, delivery times, and international shipments.

Order Processing

Orders are generally processed within 1–5 business days.

Processing time refers to the time required to prepare your order before it is handed over to the shipping carrier.

Please note that processing times may occasionally be longer during periods of high order volume, product launches, holidays, or other exceptional circumstances.

Shipping Methods

We offer different shipping options depending on your destination and the products included in your order.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping
  • International Shipping
  • Other delivery options where available

The shipping methods available for your order will be displayed during checkout.

Shipping Costs

Shipping costs vary depending on:

  • the destination;
  • the selected shipping method;
  • the size and weight of the order.

The applicable shipping cost will be displayed at checkout before payment.

Estimated Delivery Times

Estimated delivery times after dispatch are generally:

  • Standard Shipping: 2–6 business days
  • Express Shipping: 1–4 business days
  • International Shipping: 4–15 business days

These delivery times are estimates only and are not guaranteed.

Actual delivery times may vary due to circumstances outside our control, including carrier delays, customs procedures, local delivery conditions, public holidays, weather, or other logistical disruptions.

International Shipping

We ship internationally to supported destinations.

For orders delivered outside the applicable customs or tax area, import duties, customs charges, taxes, or other local fees may apply.

These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated during checkout.

We recommend contacting your local customs authority if you need more information about possible import charges.

Order Tracking

For shipping methods that include tracking, you will receive a tracking number by email once your order has been dispatched.

You can use the tracking link provided to follow the progress of your shipment.

Please note that some economy or untracked shipping methods may not include tracking information.

Delivery Issues

If your shipment appears delayed, damaged, lost, or if you experience any other delivery issue, please contact us at:

racingpartsbrg@gmail.com

Please include your order number so that we can assist you as quickly as possible.

Returns

For information regarding returns, exchanges, and refunds, please review our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

BRG SRL
Via Maria Margotti 1A
44015 Portomaggiore (FE)
Italy

Email: racingpartsbrg@gmail.com